Refund Policy
Effective Date: May 12, 2025
Business Name: Handy Savery
Website: https://handysavery.com
At Handy Savery, we take pride in delivering quality workmanship and reliable service. We strive to ensure every client is satisfied. This Refund Policy outlines how we handle refunds, adjustments, and service complaints.
​
​
1. General Policy
Due to the nature of handyman services, refunds are not automatically issued once labor and materials have been provided. However, if there is a concern with the quality of service, we encourage you to contact us immediately for resolution.
​
​
2. Eligibility for Refund or Adjustment
You may be eligible for a refund, partial refund, or service correction if:
-
The service was not completed as agreed in writing
-
Workmanship was clearly below professional standards
-
You reported the issue within 7 days of service completion
-
The issue was caused by Handy Savery and not by pre-existing conditions or third-party actions
​
​
3. Exclusions
Refunds will not be issued in the following cases:
-
You changed your mind after work was completed
-
Damage or issues caused by unrelated sources (e.g., plumbing leaks, faulty wiring, etc.)
-
Materials or parts supplied by the customer caused issues
-
The issue is outside the scope of the original agreement
​
​
4. Resolution Process
If you are not satisfied, we will:
-
Inspect or discuss the issue
-
Offer a reasonable solution, which may include:
-
A service re-do or repair
-
A discount or partial refund
-
A referral to a specialist if the work is outside our scope
-
​
​
5. How to Request a Refund or Service Review
To request a refund or correction, please contact us with the following information:
-
Your name and service address
-
Date of service
-
Description of the issue
-
Photos (if applicable)
📧 handysaveryam@gmail.com
📞 850-405-0618
We aim to respond within 2 business days and resolve valid concerns as quickly as possible.
​
​
6. Final Decision
All refunds and adjustments are granted at the discretion of Handy Savery, based on inspection, documentation, and fairness.
